1. These General Terms and Conditions of Providing Services relate to the services provided by Ernst & Young spółka z ograniczoną odpowiedzialnością Academy of Business sp. k. with its registered office in Warsaw, at al. Armii Ludowej 26, entered in the Register of Entrepreneurs of the National Court Register, maintained by the District Court for the capital city of Warsaw, 12th Commercial Department of the National Court Register, entry no. KRS 0000530201 (hereinafter referred to as the „Academy of Business”).
2. The subject of these General Terms and Conditions of Providing Services is defining the terms and conditions of collaboration of the Parties in the matter of participation of Client and/or persons appointed by the Client in the training/trainings selected by the Client from the catalogue of trainings offered by the Academy of Business, executed according to the programs defined by the Academy of Business, at the time and venue indicated by the Academy of Business. A detailed description of individual trainings is available on the internet website of the Academy of Business: www.academy-of-business.com.
3. The Client and/or persons appointed by the Client participate in the trainings organised by the Academy of Business based on the filled-in registration form available at the following address: www.academy-of-business.com or based on the registration form sent by the Client to the indicated e-mail address. The training registration form includes the name of the selected training, its date, venue and a list of persons delegated as training participants.
4. The Academy of Business undertakes to guarantee the Client and/or persons appointed by the Client a place at the given training, provided at the time of receipt of the training registration form, the number of available places is sufficient. Where no places are available, the Academy of Business undertakes to immediately, after receipt of the registration form, inform the Client about this fact.
5. The Academy of Business reserves the right to change the time or cancel the training. If this is the case, the Client will be informed of the fact of the change of training date no later than 5 business days prior to the original date of training commencement.
6. Where the new date of the training is not suitable for the Client, the Academy of Business will be immediately informed about this fact by the Client, and the submitted training registration form will not be binding.
7. The Client may cancel his participation in the training at no cost no later than 7 days before the training’s original date by sending a written resignation to the Academy of Business. If the said deadline is not kept, the Client will be charged the full (100%) price of the training.
8. Absence of the Client and/or persons appointed by the Client at the training does not release him from the obligation to pay the full price of the training and is not the basis for the return of paid training fee. The Academy of Business allows for a replacement of a registered training participant with the consent of the Academy of Business.
9. Pursuant to the provisions of the binding Consumer Rights Act of 30 May 2014, the Client may rescind the agreement within 14 days of its signing.
10. The notice of the rescission of the agreement may be filed by the Client by sending to the Academy of Business the Notice of Rescission which is Appendix No. 1 to the General Terms and Conditions of Providing Services. This Notice may also be submitted by e-mail to the following e-mail address of the Academy of Business: academyofbusiness@pl.ey.com.
11. The Academy of Business shall immediately, after the receipt of the notice of rescission, send to the Client confirmation of notice receipt. Where such notice is submitted by e-mail, confirmation of notice receipt will be sent to the Client’s e-mail address used to send notice of rescission.
12. The Client shall not have the right to rescind the Agreement if the Academy of Business has completed the provision of the underlying service upon express consent of the Client, who was informed prior to providing the service that after the service has been provided by the Academy of Business his right to rescind the agreement will be lost, particularly where training has been completed prior to the deadline for Agreement rescission.
13. The Client is required to pay the full amount of the fee, under one-off payment, 6 business days before the training commencement. Prices for individual trainings are published on the internet website of the Academy of Business: www.academy-of-business.com and are net prices. The 23% VAT should be added.
14. Fee for selected training should be transferred to HSBC France (Spółka Akcyjna) Oddział w Polsce, account no. (PLN): 61 1280 0003 0000 0031 1251 3031.
15. The Academy of Business undertakes to conduct training in accordance with the prepared program.
16. The Academy of Business undertakes to carry out training with due care and to the best of its professional knowledge.
17. The Academy of Business undertakes to keep professional secrecy and confidentiality of all Client-related information and documents obtained during the course of the collaboration.
18. None of the Parties shall be held liable for breaching the terms of this engagement for reasons independent of the Party.
19. All training materials made available to training participants are the sole property of the Academy of Business; however, training participants have the right to use these materials for the needs associated with the conducting of business activities of the Client. Training materials may not be disseminated in any way outside of Client premises.
20. The Client understands that the information and materials provided during the training are of general (information) and not of individualised character and thus may not be treated as equal to providing advisory services. Recommendations provided during the training are of indicative character only, and the information included therein should not replace detailed analysis of the issue or professional judgement. The Academy of Business shall not be held responsible for any losses originating from the undertaking, or from failure to undertake any activities based on the provided recommendations. The Academy of Business recommends that all issues presented during the training are consulted with the appropriate advisor.
21. The Client is entitled to lodge with the Academy of Business a claim or query relating to non-performance or undue performance of services.
22. Claims and queries may be sent to the following address: Ernst & Young spółka z ograniczoną odpowiedzialnością Academy of Business sp. k., al. Armii Ludowej 26, 00-609 Warszawa, or sent in an electronic form to the following e-mail address: academyofbusiness@pl.ey.com.
23. The Client is requested to indicate in his claim/query the concrete reasons for lodging the complaint/query.
24. Claim/query should include Client’s name and surname.
25. Claims consideration will respect the order of their receipt by the Academy of Business, with the proviso that the Academy of Business is obligated to consider each claim within 14 days of its delivery to the Academy of Business.
26. Where the Client claim/query is sent by e-mail, information on the manner of claim examination will also be sent by e-mail to the e-mail address, from which the claim/query was sent.
27. Each Party hereby states that the person signing or sending the training registration form on his/her behalf was expressly authorised to do so, and thus was authorised to bind each Party to execute the provisions of the registration form and of the General Terms and Conditions of Providing Services.
28. The controller of the Client’s personal data are the companies of the EY Polska Group. Contact details of the companies of EY Polska Group are to be found at the following address: http://www.ey.com/PL/pl/About-us/Dane-spolek. Contact details of the controller of personal data are as follows: kontaktdaneosoboweEYPolska@pl.ey.com.
29. Client’s personal data are processed with a view to executing training, and – upon Client’s prior consent – also with a view to direct marketing of products or services, and delivering commercial information within the meaning of the Act on Providing Services by Electronic Means. The legal basis for personal data processing is article 6 para. 1 letter a) of the General Data Protection Regulation (GDPR).
30. The processed categories of the Client’s personal data are the data included in the training registration form. The user of the Client’s personal data are the employees and associates of, and the entities supporting companies of the EY Polska Group in its business activities.
31. Personal data used for dissemination of commercial information and for direct marketing purposes will be kept and processed until such time as the consent of the Client to their processing is withdrawn, or upon the Client’s request to remove or restrict processing of such data, or upon Client’s objection to the processing of personal data, or upon his/her request to transmit those data to another controller.
32. The Client has the right to access his or her personal data, obtain from the controller the rectification of inaccurate personal data, obtain from the controller the erasure of personal data, obtain from the controller restriction of processing of personal data, object to the processing of personal data and to transmit his or her personal data to another controller (personal data portability). The Client has also the right to cancel at any time his or her consent to personal data processing with the underlying data-processing regulations being unaffected. The Client has the right to lodge a complaint with a supervisory authority as regards his or her personal data processing.
33. The Client may not publicly use or otherwise employ the name, logo or trademarks of the Academy of Business.
34. Each change of these General Terms and Conditions of Providing Services and of the training registration form requires to be made in writing to be valid.