Effective Social Skills for Leaders and Teams – Driving High Performance
Are you struggling to work effectively with colleagues or your boss? Or maybe you’re a manager looking for ways to improve your performance and to be a leader? Or are you an HR Manager on the hunt for tools that help teams meet company objectives?
**Registrations for this course must be made up to one week before the course start date to ensure you have time to complete the Multi-Rater Profile that forms the basis of your practical training during the workshop. Find out more about the feedback you receive even before the course begins.**
Improve your effectiveness in business, whether as a team member, manager or leader! You really can work effectively with anyone – even people you do not like! — and this course will prove this to you!
In these practical workshops you will:
- Gain new and proven social skills that you can apply instantly to your real-world workplace situations.
- Learn how to relate to and work with all clients, managers, direct reports and peers.
- Practise controlling your own behaviour for optimum productivity relative to a given situation.
- Transform how you Think, Act and React, enabling you to build high-performing relationships that increase your professional success.
What’s more, you will be given resources that stay with you:
- A Multi-Rater Profile of your behaviours, Social Style and Versatility.
- Online apps available to you even after the course has ended, to prepare you for effective business interactions in real time, no matter what the situation.
- An e-learning library, available even after the course has ended, that keeps you up to date with your skills and knowledge.
You will be wondering why you did not participate in this course before!
This skills-building program is based upon the TRACOM SOCIAL STYLE® approach to interpersonal relationships.
FREE Webinar: Sample our training methodology, get to know our trainers – register for a FREE webinar based on the TRACOM SOCIAL STYLE® approach ‘How to work well with anyone – even with people you don’t like!‘
This course is invaluable for those that will soon be taking leading roles in teams or already hold managerial positions. As a result, they will need improved interpersonal/soft skills as well as methods to coach, critique, and praise team members appropriately and effectively.
By the end of the course participants will be able to:
- Identify the four SOCIAL STYLES
- Have a strong understanding of the SOCIAL STYLE ModelTM and the Versatility Model – this framework has been shown to correlate with success in the workplace
- Apply the concepts to real-world managerial workplace situations
- Support the Style needs of clients, customers, managers, direct reports and peers, creating productive relationships all around
- Control own behaviour, reduce or increase tension for optimum productivity
- Identify “backup behaviour” and eliminate it
- Increase own Versatility – a concept that TRACOM research has shown to correlate with success in the workplace
Skills that work
At our disposal is TRACOM ‘s 40+ years of refreshed and updated training experience and research.
SOCIAL STYLE is the world’s best interpersonal skills model because:
- It actually works!
- It is used by thousands of organizations worldwide
- It is by far the easiest model to learn, remember and apply
- It is designed for global professionals and companies
- It provides ongoing support after the course
Online Course Delivery
This is a live online training program with the following features:
- ‘Classroom effect’ so that everyone knows who the other participants are and can communicate with them and tutor via chat, as well as share screens
- Possibility to communicate via audio with small groups or when the trainer allows
- ‘Breakout rooms’ enabled so that the class can be divided into groups to interact among themselves and solve case studies
- Surveys, polls, MCQs and open questions during the training: responses broadcast in real time (under the trainer’s control)
- Evaluation tests can be given during the online course
All our trainers have many years of experience in online training delivery.
- Dimensions of Behaviour – Assertiveness & Responsiveness
- SOCIAL STYLE Model™
- Key Characteristics of Each Style
- SOCIAL STYLE Profile — Your Style
- Debriefing SOCIAL STYLE Reports
- Tension Management
- The Four Sources of Versatility
- SOCIAL STYLE Profile — Your Versatility
- Exercises: Role Play and Expert Panel Rules for Observing Style and Q&A session
- Improving Relationships
- Enhancing Your Versatility
- Rules for Observing Style and Final Q&A
Participant course package – included in the course price!
This course package contains:
- Fully comprehensive course workbook – includes all resources used in the course
- Achieving Higher Versatility™ Resource Guide
- Multi-Rater SOCIAL STYLE & Enhanced Versatility Profile
Post-course support and resources – all included in the course price!
Post-learning resources are available for free.
- The SOCIAL STYLE Navigator, a robust micro-learning application helps you APPLY SOCIAL STYLE program strategies to real-world/real-time workplace scenarios e.g. preparing for strategic meetings with staff or clients, reviewing best-practices for working with other Styles, or collaborate with your team to prepare for sales presentations.
- The SOCIAL STYLE Passport, allows you to select any of more than 80 country and regional norms to instantaneously see how their SOCIAL STYLE may change based on the behaviour standards of that locale. This tool is especially effective if you work in diverse multicultural environments and in virtual or international work scenarios.
- The Multi-Rater Versatility Checkup monitors your Versatility and is essential for helping develop Versatility skills and improving your effectiveness as a manager or leader.
Marinos Athanassiou - Marinos is the founder of the EY Academy of Business and has been a trainer since 1994. Marinos' training competences stem from both his professional experience and the knowledge he has gained from many years of delivering training courses.
Benefit from the knowledge of our experts
Access to articles and know-how is free of charge. Learn about our working methodology – transferring knowledge through real-life examples:
Interpersonal skills that stay with you - here's how!
Whereas other approaches might stress the importance of getting to know yourself and working through your own self-perception of your behaviours, TRACOM’s approach is that of a multi-rater.
