Smart Prompting and AI Tools for Business
Live Online | Hands-on Workshop
Generative AI tools like ChatGPT and Gemini are transforming the way we work, but better results require better prompts.
This practical, interactive workshop is designed for business professionals who already use AI at a basic level and want to take their skills to the next level. Participants will learn how to write powerful prompts, build no-code AI assistants, and apply AI tools effectively and responsibly in everyday business tasks.
This is not a lecture; it’s a hands-on workshop. Participants work on real business scenarios, build their own AI mini-assistant, and leave with practical techniques they can apply immediately.
The workshop concludes with a short quiz and structured discussion to consolidate key insights and provide further learning resources.
This course is designed for:
- Business professionals from various industries who use GenAI at a basic level and want to advance their skills.
- Specialists who want to write better prompts and get results faster with generative AI tools.
- People interested in building their own no-code AI assistants for specific tasks.
- AI users who want to understand limitations and use these tools responsibly.
Participants will learn to:
- Write effective prompts that improve the quality and relevance of AI outputs.
- Use different prompting techniques: roles, style guidance, step-by-step steering, few-shot prompting.
- Create custom assistants without coding (personalized assistants for concrete tasks).
- Understand where AI works best and where it needs careful control (typical model limits and risks).
- Apply ChatGPT and Gemini to everyday business tasks such as summarizing long documents, drafting emails, and turning meeting notes into action lists.
- Strengthen digital skills and become a more confident, informed AI user at work.
Module 1: Foundations of effective prompting
- What prompt engineering is and why it matters?
- Principles of writing good prompts.
- Comparison exercise: bad prompt vs good prompt.
Module 2: Practical techniques for using AI chatbots
- Roles, tone/style control, and step-by-step guidance.
- Using examples (few-shot prompting).
- Implementation-focused methods to refine and upgrade prompts.
Module 3: Build your AI Assistant (no-code)
- How to build a custom assistant in ChatGPT and Gemini?
- Case study: solving real business tasks with AI.
- Designing a mini-assistant for a chosen area.
- Testing, improving prompts, and presenting results.
Module 4: Limitations & responsible use of AI
- Hallucinations, errors, lack of context – how to handle them?
- Ethics and data security basics (including what not to share with AI tools).
- When AI can help and when it should not replace human judgement?
- Key takeaways and learning resources and inspiration for continued practice.
Closing deliverable and discussion
- Quiz covering key concepts and best practices.
Wioleta Fortuńska - specialises in the practical use of Artificial Intelligence in business. A manager with more than 10 years of consulting experience, she focuses on designing and implementing AI-driven solutions, including generative AI technologies.
